Refund Policy

We aim to provide a fair and transparent refund process for our customers.

 

•24+ hours before booking: Full refund.

•Within 24 hours of booking: 50% refund may apply.

•No-shows: No refund if the passenger fails to arrive.

 

 

If we fail to provide the booked service, a full refund will be issued.

 

 

Email hire@transport24x7.uk with your booking reference within 7 days of your journey. Refunds are processed to the original payment method.